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In order to use a Gmail account to receive notifications from NETx Servers, some Gmail security configurations should be considered. NETx Server settings for messenger plugin:

  • From: <your gmail email address>
  • Host: smtp.gmail.com
  • Port: 587
  • UseAuthentication: T
  • Username: <your gmail email address>
  • Password: <app password>
    • This is NOT your gmail password. See details below
  • UseSsl: T


Warning

Starting with May 2022, it is required that you have activated 2-Step authentication for Gmail account. The option  "Allow less secure apps" will not be supported anymore.

FirstIn order to use a Gmail account to send notifications from NETx Servers, you need an app password. App passwords are only available if 2-Step authentication is activated for your account. Thus, ensure that you have activated 2-Step authentication. If not yet, please activate it in your account settings.

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  1. In Browser log into Gmail with your account using 2-Step authentication.
  2. Navigate to https://security.google.com/settings/security/apppasswords
  3. In 'select app' choose 'custom', give it an arbitrary name and press generate
  4. It will give you 16 chars token.
  5. User this the 16 chars token as a password in the Password field in Email definitions


     

Accounts without 2-Step authentication:

Warning

Starting with May 2022, Google will not support this option anymore.

If the Gmail account has no 2-Step authentication, to be able to use the SMTP host in the BMS Studio, you need to make sure that the option "Allow less secure apps" is  ON.

To enable  "Allow less secure apps"  option you should do the following:

  1. In Browser log into Gmail with your account
  2. Go to this Link : https://myaccount.google.com/lesssecureapps
  3. Make sure that "Allow less secure apps" is  ON.

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