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  • Download the following ZIP file from a PC where Internet connection is available:
    https://www.netxautomation.com/pub/SupportTools.zip
  • Copy the ZIP file to the PC where the NETx BMS Server is running and copy it to installation directory of the NETx BMS Server and extract it:
    C:\Program Files (x86)\NETxAutomation\NETx.BMS.Server.2.0
  • The Windows Defender of new Windows systems may block .exe and .dll files that are were downloaded via the Internet. Therefore, they have to be "unlockedunblocked".
    • Open a Windows Explorer and navigate to:
      C:\Program Files (x86)\NETxAutomation\NETx.BMS.Server.2.0\XIO\PlugMan\plugins\01_SupportTools
    • Right-click on "SupportTools.dll" and select "Properties"
    • Click the checkbox "Unblock" and close the dialog
    • Repeat the same steps for the file "NetworkSniffer.dll"