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- Check if the database instance is running.
- In the default configuration the BMS Server uses a local instance of MS SQL Server named NETX_SERVER_SQL
- Go to Windows Services and check if the service named SQL Server (NETX_SERVER_SQL) is running.
- If the service is running proceed with step 5.
- Check the service startup type
- In the Windows Services, locate the service named SQL Server (NETX_SERVER_SQL) and open its properties.
- Set the start type to automatically and click OK.
- Start the database service
- In the Windows Services, locate the service named SQL Server (NETX_SERVER_SQL).
- Start the service.
- If the service started successfully, proceed with step 5.
- Check the Windows Event Logs
- If the database service failed to start check the Windows Event Log for specific log entries.
- Check BMS Server connection parameters in BMS Studio / Server / System configuration. Be sure to know what you are doing if you deviate from default values. Default values are as follows:
- SYS / Use historical database checked
- XDB / Enable DSN: not checked
- XDB / Use integrated security: not checked
- XDB / Database user: sa
- XDB / Database password: netxnetx_123456
- XDB / Database host name: . (a dot).
- XDB / Database port: (empty)
- XDB / Use default instance: not checked
- XDB / Database instance name: NETX_SERVER_SQL
- XDB / Database DSN: NETX_SERVER_DSN
- XDB / Connection timeout: 300
- XDB / Command timeout: 60
- XDB / Max data age: 0
- XDB / Auto-purge near-full database: checked
- Check the BMS System Messages or the System Log File for error messages. See also XDB_ENGINE;Connect to SysDatabase failed.
Try to access the database through the command line and se NETX_<workspace-name> as database name.
Code Block C:\Users\username>sqlcmd -S .\NETX_SERVER_SQL -U sa -P netxnetx_123456 1> USE NETX_Workspace1 2> go Changed database context to 'NETX_Workspace1'. 1> quit C:\Users\username>
If the problem cannot be solved by these steps, please provide a detailed description of the symptoms, the support file and a detailed description of the symptoms, and if applicable the output of command line access to the database.