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Protel provides the possibility to get the check-in signal before the hotel guest does the real check-in at the hotel reception. If the time interval for this so called "forecast check-in" is set to, for example, 6 hours, this "forecast check in" can be used to enable the HVAC system for the dedicated room in advance. This has the advantage that there is already a comfort room temperature when the guest arrives at his or her room.

In order to use this functionality, it the "forecast check-in" has to be enabled within the Protel software. For more information, please contact the Protel technical team.

If the "forecast check in" is enabled at the Protel side, you can also enable it with the NETx Server, too. To do so, open the driver configuration menu within the studio and set the option "Enable forecast check-in" to true.

After having restarted the server, you will get for each room two check-in/check-out server items:

  • RoomCheckedForecast: this item changes from false to true, when a "forecast check-in" signal is received from Protel. The time interval for sending it before the real check-in can be set within the Protel system (not within the NETx Server). Obviously, a forecast check-in is only received if there is reservation within Protel. During a check-out, the item changes from true to false.
  • RoomChecked: when there is a real check-in e.g. the hotel guest arrives at the hotel reception for check-in, this item changes from false to true. During a check-out, the item changes from true to false.

Adding control functionality

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