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In order to use a Gmail account to receive notifications from NETx BMS Platform, some Gmail security configurations should be considered. 

Accounts without 2-Step authentication:

If the Gmail account has no 2-Step authentication, to be able to use the SMTP host in the BMS Studio, you need to make sure that the option "Allow less secure apps" is  ON.

To enable  "Allow less secure apps"  option you should do the following:

  1. In Browser log into Gmail with your account
  2. Go to this Link : https://myaccount.google.com/lesssecureapps
  3. Make sure that "Allow less secure apps" is  ON.

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Accounts with  2-Step authentication:

If the Gmail account has already the 2-Step authentication activated, this mean the NETx Server settings for messenger plugin:

  • From: <your gmail email address>
  • Host: smtp.gmail.com
  • Port: 587
  • UseAuthentication: T
  • Username: <your gmail email address>
  • Password: <app password>
    • This is NOT your gmail password. See details below
  • UseSsl: T


Warning

Starting with May 2022, it is required that you have activated 2-Step authentication for Gmail account. The option  "Allow less secure apps" will not be

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supported anymore.

In order to user the SMTP host in Core Studio you need to follow the followinguse a Gmail account to send notifications from NETx Servers, you need an app password. App passwords are only available if 2-Step authentication is activated for your account. Thus, ensure that you have activated 2-Step authentication. If not yet, please activate it in your account settings.

Afterwards, you have to generate an App Password for your server:

  1. In Browser log into Gmail with your account using 2-Step authentication.
  2. Navigate to https://security.google.com/settings/security/apppasswords
  3. In 'select app' choose 'custom', give it an arbitrary name and press generate
  4. It will give you a 16 chars token.
  5. User Use this the 16 chars token as a password in the Password field in Email definitions


     

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