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Troubleshooting: repository is not accessible although Internet connection is available

Troubleshooting: repository is not accessible although Internet connection is available

If you get the following error message after starting the Extension Manager, please verify the following:

  1. Is you PC connected to the Internet?
    If not, please read the following article: Install extensions on a machine without Internet connection . If your PC is connected to the Internet, please check the following:

  2. Are you using BMS Server 2.0 or BMS Platform / MP Server with version <= R2 Build 2072 (released in July 2025)?

    1. If you are using a BMS Platform or MP Server, please update to the latest version.

    2. If you are using a NETx BMS Server 2.0, please download the new Extension Manager using the following links:
      Download link for BMS Server 2.0: https://my.netxautomation.cloud/s/FfMTk89B6pfga6E
      Afterwards, copy the file to the following location and replace the existing file:
      BMS Server 2.0: C:\Program Files (x86)\NETxAutomation\NETx.BMS.Server.2.0\XIO\ExtensionManager