Introduction

The integrated Messenger module of the NETx BMS Core Server allows you to send messages to several services. This feature can be useful for a number of use cases, for example:

• Alarm notifications

  • The temperature in room 101 exceeded its maximum allowed value.

  • The weather station went offline.

• Timed notifications

  • Every Monday, notify a user about the average temperature in a room.

• Conditional notifications

  • A new user checked in to hotel room 101.

  • A new report is ready for download.

The following messenger services are supported:

• Email

  • requires an SMTP server

• Telegram (a widely used messenger service, such as WhatsApp)

  • requires a Telegram account and a smartphone with the Telegram app installed

• Twilio (requires a Twilio account)

  • SMS

  • Voice Message

  • Voice Play

• Twitter (a social networking service)

  • requires a Twitter account

• Printer

NETx BMS Platform ships with pre-built messenger logics, that can be easily configured and used in custom actions.

Release and updates

Since R3, the messenger is available as app. The app is automatically installed with the BMS Platform setup. Since it is a mandatory app, it cannot be uninstalled.

While the messenger app may be updated with new BMS Platform release, updates between BMS Platform released may occur too. If an update is available, it can be seen within the App Manager. To update the trending app, change to the Updates tab and click on the update button.

Open

After restarting the Core Server, the new version will be available.

Configuration

Find messenger module configuration in the NETx BMS Core Studio, menu Modules > Messenger.

Open

Messenger configuration

Specific configuration

• Email configuration

• Telegram configuration

• Twilio SMS configuration

• Twitter configuration

Changelog