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The NETx Server provides an interface which can be used to integrate information from the hotel management system Oracle Fidelio/Opera. Using this interface, information about the check-in/check-out procedure, the hotel guests and the hotel room states can be retrieved. In addition, it is also possible to send dedicated information from the NETx Server to the Oracle Fidelio/Opera system. This interface for the NETx Server is certified by Oracle. The official certificate can be found here.
The following figure shows how the integration has to be done.
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Integration steps
To start, open the BMS Core Studio. First, Open Modules > Fidelio/Opera > Driver configuration and configure the IP address and port number that you have enter entered within the web service URL.This can be done by selecting "Driver Configuration" within the menu "Modules" -> "Fidelio/Opera". If this information is not known, please ask the Fidelio/Opera integrator.
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The retrieved information from Fidelio/Opera is stored as Server Items. Here all available Server Items that are available for each room are listed (including their access rights):
| Item name | Data type | Access | Notes |
|---|---|---|---|
| BuildingNumber | String | read only | Specified within Room Definitions within NETx Server |
| LevelNumber | String | read only | Specified within Room Definitions within NETx Server |
| RoomNumber | String | read only | Specified within Room Definitions within NETx Server. Must be identical with the room number used within Fidelio/Opera |
| Description | String | read only | Specified within Room Definitions within NETx Server |
| GuestsCount | UINT8 | read only | Number of guest that are checked in for this room |
| GuestName | String | read only | Guest name that is received from Fidelio/Opera |
| GuestLanguage | String | read only | Language code that is received from Fidelio/Opera. E.g. de, en, es, ... |
| GuestVIP | UINT8 | read only | VIP status that is received from Fidelio/Opera |
| GuestId | String | read only | Reservation / guest ID |
| RoomChecked | Boolean | read only | True if at least 1 guest is check in this room – False if room is free |
| RoomCheckedForecast | Boolean | read only | True if forecast check-in happens. Only available if Sihot extension is enabled. |
| ClassOfService | UINT8 | read only | Received from Fidelio/Opera. 0 (Barred/hotel internal only), 1 (local), 2 (national), 3 (no restrictions) |
| DoNotDisturb | Boolean | read only | True if DND is received from Fidelio/Opera – False otherwise |
| RoomStatus | UINT8 | read and writable | See table below |
| ClearText | String | read and writable | |
| GuestArrivalDate | DateTime | read only | Arrival data and time of guest. Normally, this is equal to the check-in data and time. Please keep in mind that Fidelio/Opera is not providing an arrival date before the check-in signal |
| GuestDepartureDate | DateTime | read only | Scheduled depature data and time of guest. |
| PrinterPort | UINT8 | read only | |
| MessageCount | UINT8 | read only | Number of messages that are available for this room |
| NextMessage | Boolean | write only | If set to true, the next message that is queued within the server is shown within the server item "MessageText" |
| MessageText | String | read only | |
| GetMessage | Boolean | write only | If set to true, all available messages are fetched from Fidelio/Opera and stored within the server. Using the item "NextMessage", these messages can be shown within the item "MessageText" |
| SendMessage | String | read and writable | Used to send a message to Fidelio/Opera for this room |
| MessageLightStatus | Boolean | write only |
Note that this list of data points is fixed by MICROS Fidelio/Opera – not by the server.
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